Kripya's Terms & Conditions — Read before becoming a member

Welcome to Kripya. These Terms & Conditions form a legal agreement between you and the Kripya platform. By using our website, creating an account, or participating in any gaming activity, you are considered to have accepted these terms.

Kripya is committed to providing a safe, transparent, and enjoyable gaming environment for players in Bangladesh. Our Terms & Conditions are written in clear, plain language so every member can understand them easily. Please read the full document carefully.

1 Eligibility & Account Registration

To become a Kripya member, you must meet the following requirements. Failure to comply with these Terms & Conditions may result in your account being suspended or closed at any time.

• You must be 18 years of age or older.
• Each person may register only one account. Multiple accounts are strictly prohibited.
• You must provide accurate and truthful information during registration. Providing false or incorrect details may result in account termination.
• Keep your account password confidential. Do not allow anyone else to access your account.
• You may be required to submit a copy of your National ID or passport for KYC verification.
• Kripya reserves the right to reject any application or close any account at its discretion.

Once registration is complete, you can enjoy all games, bonuses, and promotional offers on Kripya. Please note that KYC verification is required before any withdrawal.

2 Account Management & Responsibilities

A Kripya account is for personal use only and is non-transferable. You are solely responsible for all activity carried out on your account. Please keep the following points in mind:

• Always keep your account contact information up to date.
• If you notice any suspicious activity, please report it to our support team immediately.
• All bets and transactions placed from your account are considered final.
• Fraudulent activity, use of bots, and system manipulation are strictly prohibited.
• Before using your account balance, make sure you are familiar with the current terms and conditions.

3 Deposit & Withdrawal Policy

Kripya supports deposits and withdrawals through the most popular mobile banking methods in Bangladesh. Learn more about our payment policy below:

• Minimum deposit: BDT 500. Minimum withdrawal: BDT 1,000.
• Accepted payment methods: bKash, Nagad, Rocket, and approved bank transfers.
• Withdrawal processing typically takes 1–3 business days.
• KYC verification must be completed before submitting a withdrawal request.
• Withdrawals are generally processed using the same method used for the original deposit.
• If any suspicious transactions are detected, Kripya may place a hold on withdrawals pending investigation.
• Deposits or withdrawals from third-party accounts are not accepted.

Kripya always strives to process payments as quickly as possible. For any payment-related issues, please reach out to our 24/7 support team.

4 Bonus & Promotion Terms

Kripya's bonus and promotion offers are designed to make your experience even more rewarding. However, all bonuses come with specific terms that must be followed:

• The welcome bonus (150%) applies to new members on their first deposit only.
• Wagering requirements must be met before bonus funds can be withdrawn (typically 30x).
• Multiple bonus offers cannot be combined at the same time unless explicitly stated.
• Bonuses have a set validity period — generally 7 to 30 days.
• Wagering requirements may also apply to Free Spins winnings.
• If bonus abuse or fraud is found, the bonus and any associated winnings will be forfeited.

5 Gameplay Policy & Fairness

All Kripya games are powered by internationally certified RNG (Random Number Generator) technology, regularly tested and verified by independent third parties. Our gameplay rules are as follows:

• All game outcomes are entirely random and cannot be influenced by any party.
• Winnings resulting from technical errors will not be considered valid.
• Exploiting software vulnerabilities or engaging in collusion is strictly prohibited.
• In the event of any dispute, server logs will serve as the definitive record.
• All bets in Sports Betting will be settled according to the applicable rules.

6 Responsible Gaming

Kripya believes gaming is a form of entertainment meant for fun, not a source of income. The well-being and peace of mind of our members is our top priority.

• You can set your own deposit limits, bet limits, and session limits.
• A cooling-off period or self-exclusion can be requested at any time.
• If you experience problem gambling, please reach out to Kripya support for help.
• Keep minors away from gaming — that responsibility lies with you.

To learn more about Responsible Gaming, visit our Responsible Play View the page.

7 Privacy & Data Protection

Kripya takes the protection of your personal data very seriously. Under our privacy policy:

• Your personal information is never sold or transferred to third parties.
• All data is secured with 256-bit SSL encryption.
• Information may be disclosed to authorities when required by legal obligation.
• You may request to view or delete the personal data we hold about you.

For more information, visit our Privacy Policy Read it.

8 Account Closure & Restrictions

Kripya reserves the right to suspend or close any account without prior notice in the following circumstances:

• Violation of these Terms & Conditions.
• Bonus abuse or fraudulent activity is detected.
• Evidence of operating multiple accounts.
• False identity or information is provided.
• Suspected money laundering or illegal financial activity is involved.

9 Right to Amend Terms

Kripya reserves the right to update or modify these Terms & Conditions at any time. When changes are made:

• Members will be notified by email or in-app notification when significant changes are made.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• The date of the latest update will always be shown at the top of this page.
• If you do not agree to the updated terms, you may request account closure.

10 Dispute Resolution & Contact

In the event of a dispute or complaint, Kripya will first attempt to resolve the matter through direct discussion. The dispute resolution process is as follows:

• As a first step, contact our support team and describe the issue in detail.
• An initial response will be provided within 5 business days of receiving a complaint.
• Complex matters will be resolved within a maximum of 30 days.
• In the event of any dispute, Kripya's decision shall be considered final.